TERMS & CONDITIONS

AVAILABILITY

 

CHECK-IN

From 16:00 to 22:00
You’ll need to let the property know in advance what time you’ll arrive


CHECK-OUT

Until 11:00am



CANCELLATION / PREPAYMENT

For cancellations made more than 7 days before the arrival date, no cancellation fees will be charged.
For cancellations made less than 7 days before the arrival date, or in the case of a no-show, the full booking amount will be charged.



CHILD POLICIES

Children older than 10 years are welcome.
Children 18 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.



COT AND EXTRA BED POLICIES

Cots and extra beds are not available at this property.


AGE RESTRICTION

The minimum age for check-in is 18

PAYMENTS BY BOOKING.COM

Booking.com takes your payment on behalf of the property for this reservation. During your stay you can pay for any extras using Visa, Mastercard, Maestro and Bancontact

SMOKING

All APLACE buildings and residences are strictly non-smoking. To ensure a pleasant and healthy environment for all our guests, smoking indoors is not allowed. If any signs of smoking are found (such as smell, ashes or cigarette butts), a €500 penalty will apply.

 

PARTIES

Parties/events are not allowed

QUIET HOURS

Guests must be quiet between 22:00 and 10:00.

PETS

Pets are not allowed.

PRIVACY POLICY

Aplace/antwerp (hereinafter “we”) of address Vrijdagmarkt 1, 2000 Antwerp is the owner of website www.aplaceantwerp.be. This is a public website which publishes the promotional information of aplace/antwerp.

We are proud of taking good care of our guests. Taking good care of the personal data you share with us forms an important part of this. This privacy declaration explains how we use your data to provide you with a better and inspiring user experience.

 

PROTECTION OF YOUR PRIVACY – RESPONSIBLE PROCESSOR

Aplace/antwerp is the party responsible for the processing of personal data on the website (https://aplaceantwerp.be/) (hereinafter: “the Website” or www.aplaceantwerp.be) and undertakes to respect and protect the confidential nature of your personal data.

The term “confidential” processing means that we process your personal data “confidentially” in compliance with the usual statutory national and international regulations, including the Belgian act of 8 December 1992 on the protection of personal privacy (B.S., 18 March 1993), amended by the act of 11 December 1998 (B.S., 3 February 1999) and the General Data Protection Regulation when it comes into effect on 25 May 2018.

 

RECORDING OF PERSONAL DATA

You are free to visit the website (https://aplaceantwerp.be/) and consult all of the available information about aplace/antwerp, the products and their prices without having to give any personal data whatsoever.

Whenever you do provide personal data, we will handle it in accordance with the privacy policy described here and the statutory requirements relating to the processing of personal data.

 

CONFIDENTIAL PROCESSING OF DATA

The personal data collected by aplace/antwerp is stored in a secure environment which is not accessible to the public. The file can only be accessed by a limited number of people employed by aplace/antwerp. The information will be used solely for internal purposes, linked to the accommodation.

 

Forwarding Personal Data

Aplace/antwerp will not generally forward personal data to third parties, except to comply with statutory obligations and in the event of a specific request by the legal authorities or the police. In the exceptional event that aplace/antwerp forwards personal data to organisations or companies with whom aplace/antwerp cooperates, this will be stated specifically or you will be specifically asked for your CONSENT. Aplace/antwerp will NOT sell your details to third parties.

 

WHAT PERSONAL DATA ARE PROCESSED?

We collect and process the following categories of personal data:

 

Category 1 (Create Account)

First name, surname, password, email address, telephone number, address details (street, house number, box number, postcode, district, country), date of birth, gender, interests, date of creation, last login date, active language, profile management, and booking history.

 

Category 5 (Accommodation Booking)

Email address, arrival and departure dates, first name, surname, number of people, telephone number, message during booking.

 

Category 6 (Accommodation Contact Request)

Email address, reason, first name, surname, telephone number, message (may also include data in Category 2 if you create an account or Category 3 if registering for the newsletter).

 

THE REASON FOR PROCESSING PERSONAL DATA

We process data for specific purposes:

 

Category 3 and 4

For the delivery and invoicing of products ordered, with the legal grounds being the implementation of a requested contract.

 

Category 5 and 6

For booking accommodations or responding to questions.

 

GOOGLE ANALYTICS

Via our website, a cookie is set by Google as part of the “Analytics” service to update reports on website usage. Google may supply this information to third parties if legally obliged or if third parties process data for Google. Information is anonymized as possible, and IP addresses are not provided.

 

FACEBOOK BUTTONS

Our Website contains buttons to enable sharing on Facebook. These buttons set cookies via Facebook’s code, over which we have no control. Please read Facebook’s privacy statement for more information.

 

ABOUT DELETION OF COOKIES

Instructions on enabling, disabling, and deleting cookies can be found in your browser’s Help function. Some tracking cookies from third parties can be removed centrally via Your Online Choices.

 

YOUR RIGHTS

 

Right to Access and Inspection

You have the right to access and correct any data we have about you. You can also request deletion of your data.

 

Right to Object

You have the right to object to data processing for legitimate reasons or for direct marketing purposes.

 

EXERCISING YOUR RIGHTS

You can exercise your rights by contacting us via email at sleep@aplace.be, by mail at Vrijdagmarkt 1, 2000 Antwerpen, or via the CONTACT US section on the Website.

 

SECURITY

We implement technical and organizational security measures to prevent data destruction, loss, or unauthorized access. You are also responsible for maintaining the confidentiality of your login information.

 

ACCESS TO DATA

We may share your data with carefully selected suppliers who perform specific tasks on our behalf. These suppliers are obligated to protect your data and only use it to provide requested services.

 

COPYRIGHT

No text or images on this Website may be reproduced without specific consent from aplace/antwerp.

 

AMENDMENTS TO THIS DECLARATION

This declaration supersedes all previous versions and may be amended at any time. Please check the Website regularly for updates.

Last updated: June 2018

COOKIE POLICY

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